RJC665 | Product Support Engineer – Security

This product support engineer for security is for one of the leading cyber security company in WorldWide. Requires person having experience handling international customers and enterprise clients on the security space. Willing to work on US hours. .Aspirants who want to make a career in cloud security or advanced security systems in cyber security space or network security or Wi-Fi security can look into the space to explore this opportunity. This position is on a very niche area candidate can develop learn more tools in IT security arena.

Department: CyberSecurity
Project Location(s): Chennai
Education: Any Degree
Compensation: Industry Standards
  1. 4-5 years of relevant experience, support teams consist of network or security products.
  2. Good understanding of OSI layers and OSI level troubleshooting
  3. Basic knowledge of public key infrastructures such as Microsoft ADCS
  4. Good understanding of WPA2-Enterprise wired and wireless connectivity networks
  5. Basic knowledge in configuring wireless controllers
  6. Good knowledge of configuring and troubleshooting RADIUS servers such as Microsoft NPS, Aruba CPPM, Cisco ISE and FreeRADIUS
  7. Basic knowledge of Active Directory Domain Services, Active Directory certificate Group Policy and Service Configurations
  8. Basic knowledge of Microsoft Web Server configurations
  9. Experience in firewall configurations and troubleshooting
  10. Experience in switch configurations and troubleshooting is a plus
  11. Experience with SAML configurations is a plus
  12. Good knowledge of Azure, G-Suite, Okta, etc. is a plus
  13. Implement a high performance, secure and resilient network and encryption infrastructure for new customers
  14. Collaborate with a global team of support engineers to resolve existing customers problems
  15. Provide subject matter guidance and expertise in the analysis and resolution of complex network problems
  16. Help standardize processes and improve documentation
  17. Excellent interpersonal, written and verbal communication skills in English
  18. Willing to work as an individual contributor
  • RADIUS (Clearpass / cisco ISE / NPS)
  •  Firewall (palo alto / Fortigate/watchgaurd)
  •  Wireless (cisco/aruba/extreme/fortiAP/ruckus/aerohive/UniFi/Meraki/Mist)
  • 802.1x (Dot1x)
  • Active Directory / SCCM
  • SAML/Oauth 2.0