Ah Yes! From 2016 to 2020, our entire team, including business development, delivery, and recruiters, worked diligently from our office spaces. However, circumstances led us to embrace a virtual or work-from-home (WFH) model and suddenly supercharged to shift our business to Virtual or Work From Home.

Flawless Recruitment Transition Journey

Undoubtedly, we encountered some challenges during the 90-day shift from working in the office to working from home. However, we ensured that our production and customer care functions remained unaffected, steadfastly upholding our commitment to business excellence.

Navigating Recruitment Transition – Six Critical Checkpoints

Honoring Commitment – During the challenging transition from office-based work to remote work, we placed utmost importance on honoring our commitments to our valued clients and candidate. By guaranteeing that employment offers were 100% honored, we safeguarded the morale of our candidates during a time when economic uncertainty was affecting many organizations. This proactive approach was not only crucial for immediate candidate satisfaction but also for future planning and recruitment strategies.

Recruiters Transition – Our recruiters excel in sourcing, scheduling, coordinating interviews, and collecting feedback to provide the best candidate experience. We initially relied on an efficient internal database for seamless communication on the office floor. Transitioning this process to the virtual realm took us 60 days but proved successful.

Infrastructure – Fortunately, during the previous four years, we had already integrated Google Workspace for 50% of our software infrastructure, covering everything from email to databases. Transitioning the remaining 50% to Google Cloud took just two months, and we have been content with the results ever since.

Tools – During the initial three months of remote work, our recruiters and sales teams searched for the right communication tools. As a recruitment company, maintaining a lively and accessible presence is crucial. We explored various industry-leading tools, some freemium and others premium, to enhance our operations.From CRM to Finance.

Sales – Our sales and business development teams were already utilizing HubSpot, which offered features that met our satisfaction. We migrated our in-house customer relationship management to a comprehensive cloud-based tool, providing us with endless connectivity options on a global scale.

Secured Data – Ensuring the security and privacy of recruitment data is paramount to us. We’ve implemented leading cybersecurity measures to safeguard data at every stage of the delivery process, from start to end.